Maguire's Ford Of Hershey Complaint

Maguire's Ford Of Hershey Complaint

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Maguires Collision Center Warranty - Hyundai Sonata


I would not recommend this dealer's collision center based on my experiences. They offered an estimate that was very wrong on both price and time needed. I had work performed in 2010 that offered a warranty from them for the life of the vehicle. Since I had a rental and they had my car, I asked they revisit their work from 2010 and fix some bubbling paint where they had painted the hood. They agreed and said it would be fixed when I picked the car up. While they had the car they called me to ask if I wanted to update my handles at my expense, something that had been covered at the time of estimate and was marked on the paperwork they had. The insurance must have stopped accepting their requests for supplemental work. They never once mentioned their was an issue with the requested warranty repair. The final bill was almost double the original estimate, and the warranty repair had not been touched. When I questioned them, they said they were not responsible. They claimed to not have worked on that part of the hood. Well maybe that is the problem today since that was where the damage had been done in that accident. The staff was exceedingly rude and unhelpful. A manager called with an attitude just to let me know he was returning my voicemail rant I had left him. He mentioned on multiple occasions that I had not requested a return call, which was correct. That is why I was so confused as to why he did call with an attitude. If he was calling to 'fix' the previous poor service, he was failing miserably. DO NOT USE MAGUIRE'S COLLISION CENTER


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